Gertrude Rest. & Bar

Gertrude Rest. & Bar

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Reviews about Gertrude Rest. & Bar

/  75 reviews and 68 ratings
Rating is formed based on customer reviews, ratings and telephone surveys.
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  • 1.0
    Service — worst I’ve ever seen
    My husband booked this place upon the recommendation of friends for my birthday. We had an added member to our party last minute whom we asked the restaurant to accommodate but unfortunately they were unable to due to the limited space outside. This was understandable and a couple of the party went to the restaurant opposite which was probably the better decision. Of course we would have preferred to keep our party together but we were told we would lose our 90 euro deposit.

    There were numerous times we were treated unpleasantly by our waiter. Without even mentioning the delays in ordering food, the service was slow and very passive aggressive. My cousin was told to move his chair away from the table next to him to make the other table’s experience more pleasant, as we were imposing on their space. When we asked for bread and olive, we were rudely told that all they do is butter there. Again, nothing we would be upset over, but the way we were told was surprising. When we asked for the card machine with the bill, so as to make our experience more efficient, the waiter looked at us with a smirk and swore under his breath, but loudly enough for us to hear.

    We only encountered two waiters, one of whom was lovely when serving the food. The first and main waiter made us feel incredibly uncomfortable from the get-go, which is why we only decided to order a few dishes and leave. It was obvious we were not eating much and the waiter kept referring to the meal as being very short, as if we were in the wrong. When you are paying for high end dining, it is unacceptable.

    This was upsetting especially as it was my birthday meal. If you are paying such high prices for a restaurant, I would expect far far more. I have never had such an experience at a restaurant, which is a real shame given the good reviews it has.

    I would not recommend this place at all — if the way the food is delivered is appalling, then the quality of the food is irrelevant and one is left with a bad taste in the mouth. Don’t come here — the service is rude and the food average, especially for the price.
    – show
  • Great concepts poorly executed.
  • Gemengde gevoelens.. eten was ok maar de rekening van 130,- voor vijf kleine gerechten is niet in verhouding. Waren met paar drankjes erbij bijna 200,- kwijt voor een gemiddeld diner. Wij doen wel eens aan duurdere diners maar dan is dit bewust en is het eten er ook na. Dat is hier duidelijk anders. 75—80,- voldoet meer aan het eten naar mijn bescheiden mening.
    Service was prima overigens. Hadden veel wensen maar alles was geen probleem.
  • This restaurant is crazy bad.
    Probably the worst service I ever spotted in a place (they missed the dishes, the wine and the check), the space is limited and the waiters have no care about anything.
    I was expecting something nice but I ended up totally disappointed and angry.
  • It’s a tiny place which is quite hard to book – but now I know why. It’s sooo good!! The food is excellent, as is the service. We very much enjoyed a lovely dinner ️ Thank you Gertrude team, you’re now one of our favourite spots for dinner in Amsterdam.
  • Food and wine were absolutely great!
    Though the atmosphere is why I wouldn’t come again: the restaurant was noisy, seating was not so comfortable and close to the other guests.
  • Cutesy, delicious and romantic.
  • Absolutely delicious food in a cozy and magical place:)
  • Ein kleines Restaurant mit sehr leckerem Essen und aufmerksamen Personal.
    Man kommt gerne wieder.
  • Absolutely delicious. Creative and beautiful use of flavours. Charming atmosphere. Servers were very friendly. This place is really special.
  • Top middag gehad bij Gertrude! Knus zaakje met bijzondere en heerlijke gerechten. Kom zeker terug
  • Cozy and nice place, quite close to the Museumplein. Excellent food and service. The only downside was the table, which was placed outside in a windy, cold day. It wasn't their fault, simply bad luck, but I think it's worth mentioning it.
  • Literally amazing. Love the vibe. Love the team. Love the food. Love the wine.

    Whole atmosphere was epic.

    1,000,000 stars.
  • It’s such a shame, the food was great. But I have never been served as bad as here. We order 4 dishes that had different sauces, and after the 2 first dishes we asked the waitress to change our plates. She didn’t like it and threw the plates to our table. Even the other costumers could not believe how bad she treated us. We even felt discriminated because we were latin, and no dutch.
    The waitress came to apologise afterwards saying that her back was hurting that’s why she treated us bad and thre
    – show
  • We were in Amsterdam for one weekend and booked a table 5 days in advance. 5 hours before our reservation we got cancelled without any alternative. Not okay
  • one of the very good restaurants you can eat at, in Amsterdam..french cuisine in nice ambient environment and nice terrace. extremely pricey though and portions are super tiny!
  • Great dinner at Gertrude. The food is delicious and the menu is original. We tried two orange wines, also very tasty. The place is small but cosy. A bit pricey, but definitely a must try!
  • Pros:
    •nice and friendly service
    •nice interior
    •interesting and tasty dishes

    •the desert was not tasty, it was not even sweet:(

    In overall I can recommend this place. Just make sure you book a place 4—5 days before the visit:)
  • Excellent. 5 stars for food, atmosphere and service.
  • Very Nice Food and special atmosphere but the service is quite poor. Improvement needed on attention to guests and courses etc.
with marks

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