KK Amsterdam
Phone number
06 111490...
— show
Address
1079 MD Amsterdam, President Kennedylaan 91
- Official website
- Are you the owner?
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Reviews about KK Amsterdam
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we had the worst experience with these KKAmsterdam
. They were from owners side and yet charged us 350 EUR 'contract making charges' which we later learned is never charged by anyone else in Netherlands. At the time of checkout, we had cleaned the house in detail for several days (top of kitchen shelves, large glass windows, inside oven, etc.). The owner did acknowledge the house is clean. Bianca from this agency tried very hard to point out tiny spots here and there and wrote on the sheet 'a professional cleaning is required' that she got signed from the owner. And then we get a bill of 356.95 for cleaning. Interestingly, the new tenant was a friend of a friend, and within 20 days of vacating, we got a chance to visit the apartment again, and the house was exactly in the state that we had left off with no signs of any additional cleaning whatsoever. They have a cleaning agency, and just generated a random cleaning bill. They generated a total bill of EUR 900+ including 191 EUR for laundry apparently of the bedding and towels that we hardly used as we had our own stuff, and another 125EUR laundry bill for curtains. All this despite charging us a 100EUR monthly for furnishing for the 3.5 years that we stayed. They treat expats like dummies with no respect and looking down to them. The agents were unfriendly and impersonal during check in and check out. The owner forced us out of the house after staying there for 3.5 years and despite we being pregnant. It was such a stressful time finding a house, packing, cleaning and moving. I strongly recommend everyone to stay away from this agency.
05-02-2018
respect
The company is a shame in dealing with the tenants. I had never received the inventory list of the apartment I rented through them. My comments about broken furniture never appeared in the inventory list or elsewhere. The e-mail's answered with big delay, and not answering to the questions. KK Amsterdam, through its owner, is imposing their rules posted on their site, which are not part of the contract. I have never received the check in nor check out list, though requested many times. KK Amsterdam is cheating the tenants. The owner of the company tried to charge me complaining the washing machine and the air extractor hood were not working properly, AFTER THE CHECK OUT WAS DONE. He has avoided all the time, despite many e-mails, to send me the photos from the previous tenant check out. He is a liar. I managed to be robbed of “only” around three hundred euros, and I had to repeatedly ask him for an invoice.
It is impossible to make a complaint somewhere in the Netherlands, without using a lawyer, that is why the company and its owner can continue the malpractice.
An advice for who wants to listen — avoid KK Amsterdam at any cost, unless you are in the mood to be ripped off at the end of your tenancy. … – show
I know finding a place in Amsterdam is hard, but its even more discouraging having brokers act like that, just because they can.
Fraud. His employee that found me the house left the company. Since then he tried to hussle me out of a house I was legally permitted to stay. Probably blacklisted my phone, never returned my calls. Not much to add to the other reviews.
Unfortunately I still had to deal with them when I moved out, even if we spent 2 days cleaning perfectly the house with my housemate they s till charged house 10h of cleaning (literally no idea what they did for all this time) which end up charging us 150€ + 50€ for cleaning products (50€!! yes you are reading right). Greedy and unprofessional that is what apply the best to this agency, they would do anything to rip you off so if you can avoid them do so!
By the way KK mean poo in French which I found pretty accurate to describe them. … – show
It's been more than 2 months and I still haven't received the last mail that was sent to that address. Extra costs in cancelling credit cards and bank passes.
Friendly advice, DON'T DO IT, find another rental agent. If you do want to sign with them, READ THE CONTRACT VERY CAREFULLY and question everything. It took me 2 months and I had to hire a lawyer for them to back out of charging me imaginary fees. After 2 months of back and forth they finally agreed that all the stuff the y were charging me for was never communicated to us, nor it was in the contract nor it was ever mentioned to us.
When they told me I'd get the apartment they told it would be 1 month deposit, after canceling my current contract so I can sign with them, last minute they changed the contract and made it 2 months deposit.
During checkout the place was 99% clean, one fridge tray and the shower drain had to be cleaned. They ended up charging us for 3h of cleaning but refuse to provide any proof. They charged extra for enough cleaning products that'll last you 1 year and an admin fee (?!?!), basically trying to get you to pay for the checkout.
Their website says “transparency and no-nonsense”, false advertising. Every employee there has a different image of how the process goes, it's a mess and you'll be paying for it. Worst rental agency ever. 2/10 … – show